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urgent issue! regarding to title of list view

wanglvhang's Avatar


19 Sep, 2016 09:18 AM

here's the scenairo:
Form customer have 3 fileds name, surname, town, at first i make surname as title and every thing is ok, but after i add name and town into title also, most record's title didn't updated at mobile and still shows surname only, only the first page's title is updated(please check attached image), even i logout and login again won't solve this issue, but if you have a new phone install the app and login every thing is ok.

  1. 1 Posted by phil on 19 Sep, 2016 09:40 AM

    phil's Avatar

    Hi wanglvhang,

    To restore the full titles you will need to reset the records cache on the device. First make sure any unsynced records are synced then use Settings, Data Management, Reset records cache. . Follow the prompts. Best done when you have wifi access as it will download all your records again with the correct titles.

    Cheers - Phil (just another user)

  2. 2 Posted by wanglvhang on 19 Sep, 2016 09:59 AM

    wanglvhang's Avatar

    hi Phil,

    thanks very much, i don't except i can have a answer today, really appreciate!!!! you help a lot.

    Leon Wang

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