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Problems & Issues

Having some issues? Something not quite working right? Post your problems here and we'll try and get to them as soon as possible.

Title State Replies Latest Post
John Brisbin's Avatar

Usecase: Add Layer (from App)?

open 1 29 Aug, 2014 12:28 PM by Alex Helms
robert.clayton's Avatar

geoJSON Map Layer

open 4 29 Aug, 2014 12:08 PM by Alex Helms
keith's Avatar

Identifying images that have been recently uploaded

resolved 4 21 Aug, 2014 12:46 PM by keith
Jade's Avatar

500 error

assigned 4 15 Aug, 2014 12:29 PM by Alex Helms
James C's Avatar

Password protected web locations don't load

resolved 3 13 Aug, 2014 12:17 PM by Alex Helms
kgoulding's Avatar

Extremely slow import of records

open 1 12 Aug, 2014 11:52 AM by Alex Helms
kgoulding's Avatar

Web View - status color on map does not refresh after update

open 1 11 Aug, 2014 12:08 PM by Alex Helms
Jennifer's Avatar

Cannot upload a photo

open 6 06 Aug, 2014 05:51 PM by Alex Helms
Koos Uys's Avatar

Main Record name and Project confusion

open 1 06 Aug, 2014 12:53 PM by Alex Helms
Jake Krohn's Avatar

Record saving logic changes

resolved 7 06 Aug, 2014 03:43 AM by phil
greig.dendor's Avatar

Android - Search - Using hyphens (-)

open 2 05 Aug, 2014 04:51 PM by Alex Helms
Koos uys's Avatar

Changing the project of a record does not update on the mobiles of users

open 2 29 Jul, 2014 12:02 AM by Koos Uys
Ry Blaisdell's Avatar

Can not import child records

resolved 2 25 Jul, 2014 04:33 PM by Ry Blaisdell
Sergio Gomez's Avatar

Lost Data

resolved 3 18 Jul, 2014 05:54 PM by Alex Helms
Jeff Spaulding's Avatar

report location

open 1 18 Jul, 2014 03:45 PM by Alex Helms
kgoulding's Avatar

Default zoom for custom MBTiles layer

open 4 17 Jul, 2014 08:56 PM by Alex Helms
Stacy's Avatar

stop download to mobile device

open 3 17 Jul, 2014 08:35 PM by Alex Helms
kgoulding's Avatar

No layers visible when editing records in desktop browser

open 1 17 Jul, 2014 08:32 PM by Alex Helms
Tim Walker's Avatar

List not updating

resolved 10 15 Jul, 2014 01:52 PM by Walker, Tim
Shaniko Cowie's Avatar

displaying photos in GIS

open 5 14 Jul, 2014 01:29 PM by athompson
cayman's Avatar

Red power XL

resolved 2 14 Jul, 2014 12:11 PM by Cayman Chan
jmann's Avatar

ESRI File Geodatabase Export

open 1 08 Jul, 2014 05:37 PM by Alex Helms
sean_cull's Avatar

Photo orintation on Android mobile app

open 1 30 Jun, 2014 08:40 PM by Alex Helms
kadirbeyaztas's Avatar

incompatible record count.

resolved 3 30 Jun, 2014 12:09 PM by Alex Helms
Ryan Hegg's Avatar

Upgrading Database...

open 27 26 Jun, 2014 12:05 PM by Alex Helms
James C's Avatar

Upgrading database hanging

resolved 3 26 Jun, 2014 11:56 AM by Alex Helms
Antoine Cantin's Avatar

Updated imported records - Sync problem

open 8 25 Jun, 2014 08:44 PM by Alex Helms
David Orban's Avatar

Freezing

resolved 13 25 Jun, 2014 12:09 PM by Alex Helms
Angie's Avatar

Hidden Fields not Showing up On Desktop

open 1 24 Jun, 2014 07:27 PM by Alex Helms
kadirbeyaztas's Avatar

Error- importing mbtiles

open 8 24 Jun, 2014 03:57 PM by kadirbeyaztas