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Problems & Issues

Having some issues? Something not quite working right? Post your problems here and we'll try and get to them as soon as possible.

Title State Replies Latest Post
phil's Avatar

Updating 21,000 child records

resolved 3 03 Jun, 2016 11:53 AM by Alex Helms
f.sanders's Avatar

Record titles in one app not shown on desktop version but are shown on android tablet

assigned 6 01 Jun, 2016 01:52 PM by Alex Helms
tshifflett's Avatar

Conditional Logic Deletes Information

open 1 25 May, 2016 03:02 AM by Bryan McBride
d.white's Avatar

Edit the status field through the web app

resolved 7 24 May, 2016 08:27 PM by d.white
tshifflett's Avatar

Metadata Displays Wrong Values - Device Created and Updated

open 1 10 May, 2016 01:39 PM by Alex Helms
Andy Graham's Avatar

Members defaulting to personal organization when logging into the web interface

resolved 2 06 May, 2016 07:22 PM by Alex Helms
Jade's Avatar

Add record on the web doesn't work

open 2 05 May, 2016 02:35 PM by Joe Larson
phil's Avatar

Calculated fields

open 3 03 May, 2016 10:38 PM by phil
Will Elvey's Avatar

app not accepting login credentials

open 2 11 Apr, 2016 01:10 PM by Alex Helms
toryalaihart's Avatar

Display newest value from repeatable field in parent record

open 10 10 Apr, 2016 08:04 PM by toryalaihart
Nev Palmer's Avatar

Exporting two or more apps joined by record link fields.

assigned 1 05 Apr, 2016 07:26 PM by Alex Helms
phil's Avatar

Layer from another app

open 1 16 Mar, 2016 12:22 PM by Alex Helms
athompson's Avatar

Setting field back to null

resolved 3 14 Mar, 2016 04:06 PM by Alex Helms
David Baumann's Avatar

autorefresh of records

open 1 04 Mar, 2016 06:29 PM by Alex Helms
Nev Palmer's Avatar

Standard user unable to edit repeatable section using web platform.

open 4 01 Mar, 2016 09:21 PM by Alex Helms
toryalaihart's Avatar

PDF's generated through the web interface ignore visibility settings

open 5 17 Feb, 2016 01:58 PM by Alex Helms
toryalaihart's Avatar

Prevent user from manually adjusting location?

open 2 10 Feb, 2016 02:29 PM by toryalaihart
phil's Avatar

TILExyz on IOS

resolved 9 04 Feb, 2016 06:16 AM by phil
toryalaihart's Avatar

Android french language interface issues

open 9 25 Jan, 2016 03:34 PM by Alex Helms
phil's Avatar

Excel shares

open 11 22 Jan, 2016 02:00 AM by phil
toryalaihart's Avatar

500 point limit on map display -- but 4000 eventual records at 1500 locations anticipated

open 1 19 Jan, 2016 04:34 PM by Alex Helms
keith's Avatar

Updating Large Choice Lists / Classification Fields

open 2 19 Jan, 2016 09:42 AM by toryalaihart
Paul Wickman's Avatar

Fulcrum layer not showing up

open 1 14 Jan, 2016 06:53 PM by Alex Helms
Andy's Avatar

Difference in display of MBTile layer on iphone vs Android

resolved 4 04 Jan, 2016 05:58 PM by Alex Helms
phil's Avatar

Projections - drop the decimals?

open 3 29 Dec, 2015 11:48 PM by phil
Susan's Avatar

Error combining two fields in a calculation

resolved 3 10 Dec, 2015 01:54 PM by Jason Sanford
Brad's Avatar

export .shp, keeps saying export contains zero records, we are choosing all records available??

open 11 17 Nov, 2015 04:01 PM by Alex Helms
waiotahi's Avatar

geojson in expression field

resolved 14 05 Nov, 2015 10:22 PM by Bryan McBride
Nick Roach's Avatar

Altitude Data

open 1 04 Nov, 2015 02:40 PM by Alex Helms
Michelle Delepine's Avatar

Linking Child Records to Parent Records in an Export

resolved 2 26 Oct, 2015 01:25 PM by Bryan McBride