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App stuck on a report

Jenny Corkrean's Avatar

Jenny Corkrean

12 Aug, 2016 08:33 PM

Hello - I am unable to close out of a report on my iPad. I do not know how the report it is on was selected and cannot get out of it. Please let me know what I can do. I have data collected that has not been uploaded so I would prefer to not remove app and start over.

Thank you - Jenny

  1. Support Staff 1 Posted by Alex Helms on 12 Aug, 2016 08:49 PM

    Alex Helms's Avatar

    Hello Jenny,

    Please try force closing Fulcrum and then opening it again.

    Thanks,
    Alex

  2. 2 Posted by Jenny Corkrean on 12 Aug, 2016 09:17 PM

    Jenny Corkrean's Avatar

    How do I do that, Alex?

    Jenny Corkrean, CPESC, CESSWI
    City of Waukee - Stormwater Coordinator
    515 978-7394 office 515 306-8617 cell
    Public Works Office 515 978-7920
    805 University Avenue Waukee, IA 50263
    ***please consider the environment before printing this e-mail***

  3. 3 Posted by Jenny Corkrean on 12 Aug, 2016 09:26 PM

    Jenny Corkrean's Avatar

    Thank you Alex, that worked (I looked online to see what you meant by force close)

    Have a great weekend -

    Jenny Corkrean, CPESC, CESSWI
    City of Waukee - Stormwater Coordinator
    515 978-7394 office 515 306-8617 cell
    Public Works Office 515 978-7920
    805 University Avenue Waukee, IA 50263
    ***please consider the environment before printing this e-mail***

  4. Support Staff 4 Posted by Alex Helms on 15 Aug, 2016 11:47 AM

    Alex Helms's Avatar

    Great to hear!

    Sorry, that I was not able to reply quick enough.

  5. Alex Helms closed this discussion on 15 Aug, 2016 11:47 AM.

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